This policy explains how we, Love Events, use your personal information which you provide to us when using our websites, LondonVenues.London, LoveChristmas.London, SummerEvents.London & LoveEvents.London. We take our responsibilities for managing your personal data seriously.

Please read this Privacy Policy carefully. If you use our website or register for any of our services which are described in the Terms and Conditions (“Services”) you will be regarded as having read and accepted this Privacy Policy. Please do not use this website or our Services if you do not accept this Privacy Policy.

What information we collect about you?

We collect personal information from you when you enter your details to any data capture on the websites or register with us to use our Services. Your personal data is collected and stored by us in a secure and safe manner.

We collect information when you complete any customer survey.

Website usage information may also be collected automatically using cookies.

When you give us your email address when you make an enquiry or register with us you are giving us your consent to receive emails and/or mobile push notifications from us. These emails/notifications may be about the Services we offer and/or for marketing purposes (being details of either our own or third party products or services). (You always have the option to later unsubscribe from certain types of (or all) marketing emails/mobile push notifications and we may keep your email address on our files for analysis purposes or because you have registered for our Services.)


Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

We use the following cookies on our site:

Google Analytics – The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. To opt out of being tracked by Google Analytics across all websites visit

Site Specific Cookies – The site may also use cookies to enable us to provide a better service to you. (Session cookies are temporary files which are erased when you close your browser.) These enable us to record the following information:

Most web browsers allow some control of cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit

How will we use the information we collect from you?

Information that you upload to the site is used to enable us to send you details of offers which may be of interest to you. We may use your information to manage your account and to send you newsletters, details of offers or alerts and also information about other products or services that we think may be of interest to you. We may communicate with you via email and mobile push notifications. We may use your information to answer your enquiries or otherwise communicate with you. We may share your personal data with third parties where we consider that the services offered by such third parties will be of interest to you or where this is necessary to provide the Services to you. If you do not want us to share this data then you must disable your account. You can do this by contacting

If you use an enquiry form on any of our websites, we may pass on information about the enquiry to venues and event organisers in order to assist you in your search of a suitable supplier for your enquiry.

From time to time we may run competitions or undertake surveys and in doing so we may request that you provide certain information such as your contact details. This is on a voluntary basis and you may choose not to participate and not to provide the information.

In processing your payments we may send your information to credit reference and fraud prevention agencies.

We reserve the right to disclose your personal information to comply with applicable laws and government or regulatory bodies’ lawful requests for information.

We may transfer, sell or assign any of the information described in this privacy policy to third parties as a result of a sale, merger, consolidation, change of control, transfer of assets or reorganisation of our business.

Ad Networks and “Re-Marketing”

We utilise third party vendors, including Google, to show ads for Love Events on sites on the internet and we also permit advertising by Google Adwords on our website. Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to our website. Users may opt out of Google’s use of cookies by visiting the Google advertising opt-out page. (Alternatively you can opt out of a third party vendor’s use of cookies by visiting the Network Advertising Initiative opt out page.)

Access to your information

You have a right to request a copy of the information we hold on you at any time. Please email us if you would like to receive a copy of this information There may be a small charge for processing this request.

Other Websites

Our website and our mobile application may have links to other websites. This Privacy Policy only applies to the websites listed above and our mobile application. You should therefore read the privacy policies of the other websites when you are using those sites.


This Privacy Policy is reviewed by us on a regular basis and may be updated from time to time. Please ensure that you are familiar with these changes.

Last updated March 2019